Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency describes the skills and knowledge required to prepare a written vehicle repair quotation. It requires the ability to use numeracy and literacy skills to identify and document the costs. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. |
Application of the Unit
Application of the unit |
This unit applies to individuals who are required to prepare vehicle repair quotations in the vehicle repair and vehicle loss assessing industries. Vehicles may include light vehicles, heavy vehicles, agricultural and plant equipment, recreational boats, recreational vehicles and motorcycles. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Gather information |
1.1. Clarify the particular service required 1.2. Locate information sources 1.3. Gather any job cost estimation and calculation details 1.4. Obtain labour unit cost projections 1.5. Identify enterprise quotation elements and procedures |
2. Estimate, cost and prepare vehicle repair quotation |
2.1. Estimate and cost required parts and materials 2.2. Estimate and cost direct labour and subcontractor services 2.3. Estimate and cost overheads and mark-up percentages in accordance with enterprise procedures 2.4. Note potential quotation variations 2.5. Prepare a legible and accurate quotation using the enterprise approved format 2.6. Verify final costs, calculations and other details with relevant enterprise person |
3. Present quotation to customer |
3.1. Present verbal and written report to customer 3.2. Gain approval to complete repairs from customer 3.3. Complete documentation and file quotation as required by enterprise |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessors must be satisfied that the candidate can competently and consistently:
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Context of and specific resources for assessment |
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Method of assessment |
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Guidance information for assessment |
Assessment processes and techniques must be culturally sensitive and appropriate to the language and literacy capacity of the candidate and the work being performed. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Quotation |
Quotation may include:
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Overhead costs |
Overhead costs may include:
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Information /documents |
Information/documents may include:
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Legislative requirements |
Legislative requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:
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OHS requirements |
OHS requirements are to be in accordance with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:
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Environmental requirements |
Environmental requirements may include:
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Organisational policies and procedures |
Organisational policies and procedures may include:
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Unit Sector(s)
Unit sector |
Common |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |